Client Opinions & Reviews

A straight forward appraisal, and well considered diagnosis. He said the oven was too old to find replacement parts for it. Then recommended using it in its disabled condition rather than replace it because it was still a high quality unit and newer items just don’t measure up…

James Goodyear

Baltimore, MD

Kal was fantastic: very clear communication, quick, easy and effective. I *highly* recommend KZ express for anyone that needs appliance repair.

Dexter Locke

Baltimore, MD

Thank you for coming to repair our refrigerator so quickly. Extremely knowledgeable,respectful and genuinely friendly.

Doug Wabbell

Rockville, MD

Kal is fantastic! Had a refrigerator full of holiday food for family coming the next day. Kal provided same day service. In addition to isolating and resolving the problem, he performed maintenance cleanup to the filter and pan. Kal was friendly and professional. HIGHLY RECOMMEND KZ Express Appliance Repair!!!

Ana Veraart

Towson, MD

Kal is an expert in his field. Friendly, diligent, punctual with great communication. I struggled with a leaking dishwasher that I stopped using for months that no one could fix, he came and found the issue within minutes. With gratitude, I am looking forward to loading my first dishwasher load in months. Will definitely call again for the next job!

Stephanie Banks

Baltimore, MD

Kal at KZ Express is the BEST! I was so stressed about a loose knob on my gas stove top. He diagnosed the problem over the phone and gave me a link to order new knobs specifically for my stove make/model. He is so honest and truly cares about his customers. Anyone looking for a company with integrity call Kal!

Michell Schalik

Baltimore, MD

Highly recommend KZ Express Appliance repairs!!! Kal was extremely professional and thorough! He fixed our oven the same day! Honest pricing as well

Lindsay S

Baltimore, MD

I can’t say enough good things about KZ express appliance repairs! I reached out with a problem I was having, fully expecting someone would need to come out to take a look. Instead, he took the time to listen, asked the right questions, and was able to walk me through a solution remotely. Not only did he save me time and money, but he showed genuine care and professionalism every step of the way. It’s rare to find someone this knowledgeable and honest these days. Highly recommend his services to anyone looking for a reliable and trustworthy company!!!!!

Teresa Sciuto

Baltimore, MD

It was easy working with Kal getting him to help me out with an oven and dishwasher issue. He was able to fix it pretty quickly with no problem. Highly recommend.

Mwelwa Kostrick

Baltimore, MD

Kal was awesome! Super responsive, arrived on time, super friendly and professional.

Misty Gonzalez

Baltimore, MD

prompt clear communication. great advice. I'm going to need to buy a new dishwasher instead of paying for/waiting for the part needed to come in, but couldn't have asked for a better servicing experience. Thank you!

Hana Andrea Herzog

Baltimore, MD

Quickly returned my call for service. Quickly came to my house to repair my appliance. Had the parts on hand needed to make the repair. Charged a fair price for the repair work. Clearly explained everything related to the job and cost. In and out without a hassle. I wouldn't hesitate to call KZ Express should I have another problem with my appliances.

Joe Giordano

Baltimore, MD

The contractor was fabulous. They went above and beyond to make sure my oven was working for Thanksgiving. I scheduled the appointment on Sunday and they fixed my oven on Tuesday. Everyone else said it would take a week to get the part but they got it delivered express overnight. Their prices were reasonable and I am so so grateful for Kal’s work. They saved my holiday. They were prompt responding and very professional the manner in which they protected my floor during the repair. Thank you KZ Express.

Melinda Dunmire

Baltimore, MD

We contacted Kal to repair our oven. We described the problem and gave him the model number and he diagnosed it over the phone. They no longer made the parts for the appliance and Kal was very upfront and honest about not using a refurbished part. He didn’t charge us for any of the research or help and he didn’t push putting a faulty part in the appliance just to earn a fee. I so appreciated his honesty and would absolutely call him again if I ever have another appliance repair issue.

Amanda Wilhelm

Baltimore, MD

Service Technician was professional and courteous. Seem to know his job, even pulled the stove out to check it's working parts from the back interior.
Kudos! 🎉

Norma Cole

Baltimore, MD

Kal's knowledge of GE appliances is excellent. He fixed my refrigerator without the need of replacement parts and was able to obtain the necessary parts for my dishwasher overnight. He answered my request with next day service and returned the next day to finish the job with new parts. He is reliable, knowledgeable, and polite. I highly recommend his service.

Anita Jones

Baltimore, MD

I'm very happy with the service KZ appliance provided. The guys were professional and friendly. I wouldn't hesitate to call again for any repair needs.

Nancy Folck

Baltimore, MD

KZExpree was very professional on time and made sure that I was satisfied with the part. If If i need them I hope o can find them again good work.

Glenda Milford

Baltimore, MD

Absolutely perfect! Kal was able to diagnose the problem with my oven immediately, had the needed part and fixed it. Highly recommend!

Hannah Mazo

Baltimore, MD