Client Opinions & Reviews
Our success is totally depending on your satisfaction, and we always appreciate your feedback!
A straight forward appraisal, and well considered diagnosis. He said the oven was too old to find replacement parts for it. Then recommended using it in its disabled condition rather than replace it because it was still a high quality unit and newer items just don’t measure up…
James Goodyear
Baltimore, MD
Kal was fantastic: very clear communication, quick, easy and effective. I *highly* recommend KZ express for anyone that needs appliance repair.
Dexter Locke
Baltimore, MD
Thank you for coming to repair our refrigerator so quickly. Extremely knowledgeable,respectful and genuinely friendly.
Doug Wabbell
Rockville, MD
Kal is fantastic! Had a refrigerator full of holiday food for family coming the next day. Kal provided same day service. In addition to isolating and resolving the problem, he performed maintenance cleanup to the filter and pan. Kal was friendly and professional. HIGHLY RECOMMEND KZ Express Appliance Repair!!!
Ana Veraart
Towson, MD
Kal is an expert in his field. Friendly, diligent, punctual with great communication. I struggled with a leaking dishwasher that I stopped using for months that no one could fix, he came and found the issue within minutes. With gratitude, I am looking forward to loading my first dishwasher load in months. Will definitely call again for the next job!
Stephanie Banks
Baltimore, MD
Kal at KZ Express is the BEST! I was so stressed about a loose knob on my gas stove top. He diagnosed the problem over the phone and gave me a link to order new knobs specifically for my stove make/model. He is so honest and truly cares about his customers. Anyone looking for a company with integrity call Kal!
Michell Schalik
Baltimore, MD
Highly recommend KZ Express Appliance repairs!!! Kal was extremely professional and thorough! He fixed our oven the same day! Honest pricing as well
Lindsay S
Baltimore, MD
I can’t say enough good things about KZ express appliance repairs! I reached out with a problem I was having, fully expecting someone would need to come out to take a look. Instead, he took the time to listen, asked the right questions, and was able to walk me through a solution remotely. Not only did he save me time and money, but he showed genuine care and professionalism every step of the way. It’s rare to find someone this knowledgeable and honest these days. Highly recommend his services to anyone looking for a reliable and trustworthy company!!!!!
Teresa Sciuto
Baltimore, MD
It was easy working with Kal getting him to help me out with an oven and dishwasher issue. He was able to fix it pretty quickly with no problem. Highly recommend.
Mwelwa Kostrick
Baltimore, MD
Kal was awesome! Super responsive, arrived on time, super friendly and professional.
Misty Gonzalez
Baltimore, MD
prompt clear communication. great advice. I'm going to need to buy a new dishwasher instead of paying for/waiting for the part needed to come in, but couldn't have asked for a better servicing experience. Thank you!
Hana Andrea Herzog
Baltimore, MD
Quickly returned my call for service. Quickly came to my house to repair my appliance. Had the parts on hand needed to make the repair. Charged a fair price for the repair work. Clearly explained everything related to the job and cost. In and out without a hassle. I wouldn't hesitate to call KZ Express should I have another problem with my appliances.
Joe Giordano
Baltimore, MD